Plumbing Emergency? Do These 5 Things Right Now

Water damage is one of the most expensive home disasters — a burst pipe can release hundreds of gallons per hour, causing structural damage, mold, and ruined belongings. Acting fast in the first 30 minutes can save you thousands.

Step 1: Shut Off the Water Immediately

Find your main water shutoff valve and turn it off. For most homes, this is located near the water meter — either in the basement, crawl space, garage, or outside near the foundation. Turn clockwise to close.

Step 2: Turn Off the Water Heater

If you've shut off the main water supply, turn off your water heater to prevent it from running dry. For a gas heater, set it to "pilot." For an electric heater, find the breaker and switch it off.

Step 3: Open Cold Faucets to Drain the System

After shutting off the main valve, open cold water faucets throughout the house to drain remaining water from the pipes. This reduces pressure and minimizes additional leakage.

Step 4: Document Everything for Insurance

Before any cleanup, take photos and video of all damage. This is critical for your homeowner's insurance claim. Capture the source of the leak, all affected areas, and any damaged belongings.

Step 5: Call a Licensed Emergency Plumber

Once you've stabilized the situation, call a licensed emergency plumber. Most plumbing emergencies require professional diagnosis — do not attempt to repair burst pipes yourself unless you have plumbing experience, as improper repairs can worsen the situation.

Common Plumbing Emergencies and Costs

• Burst pipe repair: $200–$1,000 depending on location and extent
• Sewage backup: $150–$500 to clear, more for line repairs
• Water heater failure: $800–$2,500 for replacement
• Major drain clog: $100–$400 for professional clearing